Privacy Policy

Index

Welcome to KHOLA (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.kho.la (the “Site”), place an order, or interact with us in any other way.

Information We Collect

A. Information You Provide:
- Name
- Email address
- Shipping/billing address
- Payment information (securely processed) - Shoe customization selections

Information Collected Automatically

- IP address
- Browser type
- Device type
- Pages visited
- Time spent
- Cookies and tracking tech

How We Use Your Information

- Process and fulfill orders
- Customer support
- Customize and improve your experience - Send confirmations and notifications
- Communicate offers (if opted in)
- Website analytics

Sharing Your Information

We do not sell or rent your data. We only share with trusted partners (e.g., payment processors, shippers, email services, analytics) who need limited access to provide their services.

Cookies and Tracking

We use cookies to:
- Ensure site functionality
- Analyze visitor behavior
- Improve experience

You may disable cookies in your browser settings.


Your Rights

Depending on your location, you may:
- Access, correct, or delete your data
- Opt out of marketing
- Restrict data use

Contact us at info@kho.la to exercise your rights.

Data Security

We use reasonable safeguards to protect your data. Payment info is encrypted and securely handled by third-party providers. We do not store full card info.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy. The effective date will reflect the most recent changes. Please review periodically.

Contact Us

Questions? Contact us at info@kho.la